Why Outsource?
For small and medium-sized organisations the business case for outsourcing IT support is quite compelling. When it’s done properly, outsourced IT delivers lower costs, increased end-user satisfaction, far greater breadth and depth of expertise, and more reliable and effective infrastructure.
Find Your Support Plan
If you aren’t sure which of our IT support plans best suit your needs or you’d like to arrange a more detailed quote, just tell us a little about your organisation here. We’ll be back to you in a few minutes with an initial quote on the plans most suited to your needs.
Gold – $120 per month per Workstation
Service Delivery
- Unlimited Service Desk Support – Business Hours
- Standard SLA Support
- Technical Account Management
Maintenance and Alerts
- Real-time routine maintenance
- Server & Desktop patching
- 24 / 7 Connectivity monitoring
- 24 / 7 Infrastructure monitoring
- Remediation of monitoring alerts
- Antivirus and Monitoring Application Licenses
Remote or Onsite Support (Incidents and Requests)
- Connectivity Support
- Infrastructure Support
- End User Support
- Microsoft Office Support
Silver – $20 per month per Workstation
Maintenance and Alerts
- Real-time routine maintenance
- Server & Desktop patching
- 24 / 7 Connectivity monitoring
- 24 / 7 Infrastructure monitoring
- Remediation of monitoring alerts
- Antivirus and Monitoring Application Licenses
Remote Support (Incidents and Requests)
- Remote maintenance (disk clean-up/Defrag etc)
- Handling issues identified using Service Requests (Tickets) in our PSA (Professional Services Administration) System
- Backup Monitoring and Remediation
Ad-hoc Support
Ad-hoc
Remote or Onsite Support (Charged per hour basis)
- Connectivity Support
- Infrastructure Support
- End User Support
- Microsoft Office Support
- Migration Projects Cloud / On-prem
Pricing for Backup and Disaster Recovery
We offer flexible pricing plans to suit your business’s data storage needs.
| Service | Price |
|---|---|
| Cloud Backup (1 TB) | $58 per month |
| Additional Cloud Storage | $20 per extra TB per month |
| Local Backup Setup | Custom Pricing (contact us) |
| Disaster Recovery Planning | Starting at $150/month |
Note: All prices include 24/7 monitoring and support, ensuring that your data is always protected and recoverable.